Lammas Lodge supports people who have been diagnosed with autism. We aim to enable everyone to make their own choices about the support they receive. We do everything we can to improve the health and wellbeing of the individuals we support and as a team we are focused on building positive outcomes for everyone. Individuals at Lammas Lodge have varying levels of autism and are all supported by experienced staff who enable their physical, intellectual, emotional and social needs to be met. Every individual we support has a person-centred plan which they help design, and each plan is specifically designed to reflect his or her personal needs and choices. Each person is assigned a key worker who ensures a holistic approach to their support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.